---
title: "Parkonect: Disable Displaying Names On Kiosk"
description: "When a **Monthly**, **Reservation**, or **Third-Party** account credential is scanned at the kiosk, the associated account name is displayed on the kiosk screen by default. For increased privacy or to reduce screen clutter, **Parkonect** offers the option to **hide account…"
url: "https://qa.flashparking.com/docs/parkonect-disable-displaying-names-on-kiosk/"
updated: "2025-05-29"
category: Parkonect / Parkonect Kiosk Related
---

# Parkonect: Disable Displaying Names On Kiosk

When a **Monthly**, **Reservation**, or **Third-Party** account credential is scanned at the kiosk, the associated account name is displayed on the kiosk screen by default.

For increased privacy or to reduce screen clutter, **Parkonect** offers the option to **hide account names** from displaying on the kiosk. This setting can be applied to the following account types:

- Monthly accounts
- Third-party integrations (e.g., reservation platforms)
- Parkonect-issued orders

This guide explains how to configure your kiosk settings to enable or disable account name visibility.

## Requirements

The following user-type accounts have configuration access to the Disable Name Display setting.

- Customer Administrator
- Garage Administrator
- Super Administrator

## User Flow

![](https://qa.flashparking.com/wp-content/uploads/2025/05/image-1.png)

**"Disable displaying names on kiosk"** - disabled

![](https://qa.flashparking.com/wp-content/uploads/2025/05/image-2.png)

**"Disable displaying names on kiosk"** - enabled.

## Implementation

1. Log in to the [Parkonect Admin](https://secure.parkonect.com/) portal
2. Go to **Garage Settings** > **Other**.
3. Enable the **"Disable displaying names on kiosk"** flag.
4. **Update**.

![](https://qa.flashparking.com/wp-content/uploads/2025/05/PK-display-names-542x1024.png)

## Garage Log

Monthly, third-party, and Parkonect order **names continue to appear in the garage log and reports**, even if they are not shown on the kiosk screen.

![](https://qa.flashparking.com/wp-content/uploads/2025/05/image-3.png)

## Notes

- Not compatible with Offline Mode as of PK Cloud Release from 5-22-25.
