--- title: "Parkonect: How to Add a New Monthly Account" description: Parkonect’s Monthly Account Module organizes monthly parkers by account, with each account containing one or more assigned cardholders. Every cardholder must be linked to an account. To add a single parker, you must first (1) create an account and then… url: "https://qa.flashparking.com/docs/parkonect-how-to-add-a-new-account/" updated: "2026-01-28" category: Parkonect / Parkonect Monthly --- # Parkonect: How to Add a New Monthly Account Parkonect’s Monthly Account Module organizes monthly parkers by account, with each account containing one or more assigned cardholders. Every cardholder must be linked to an account. To add a single parker, you must first (1) create an account and then (2) add the cardholder under that account.    To access the monthly accounts and parkers (cardholders): Go to **Garage** > **Garage Settings** > **Accounts**. ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60001873315/original/XmHBdUgvm933CGAEYnJvT_DGBvg-bpIZJw.png?1582147896) The landing page for the Account Module displays all monthly and contract parking accounts created for the garage. From this page, you can: 1. Use the “**Search Parkers**” as a wildcard search function to search all accounts for a cardholder’s barcode, name, or unit number 2. Add or edit accounts and their related permissions  3. [**Set all parkers to neutral status** ](https://qa.flashparking.com/docs/parkonect-how-to-set-monthly-parkers-to-neutral/) ## How to create a New Account 1. Go to **Garage** > **Garage Settings** > **Accounts**. 2. Select “**Add New Account**” ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcA_mYSy02-4JxyBm-RT8tzsdiSlnc9wVeLhdXJjh3HRg3yCzSoWHkZ7IDP63ndpHBeELAZQ_h_PWWzYwtCVrAcewxTGMN05vR1dPaMsSkCerNMqjcuBlzjdKyDHFiU2192D6Lz7pduK-XWIocFc3oEANZD?key=mcwKBb3FAPHMZZkMldxmPA) ### **Account Information** The following setting list applies to all account pages and their cardholders. Some fields only appear when creating a profile, as stated in their description. - **Account Name**: The account name is used as a reference on numerous reports, logs, and analytics within the Parkonect system. This is the main account that can potentially house multiple cardholders. Please be sure to name the account accordingly.   - **Barcode Prefix**: Account level barcode prefix - set to "m" - **Active:** Controls the account's status. An active account has regular parking access, while an inactive account is on hold and cannot access the parking facility. - **Hotel**: This field is for hotel module users, and it's currently not in use. - **Valet Hiker**: This flag designates the account as a valet parker. Accounts that have this flag active will not be able to use monthly parker's exclusive credentials. - **iPhone/Android Generator**: Deprecated field. Not in use.  - **Passback not enforced (Master use):** When this flag is checked, passback rules are disabled for the account, allowing unrestricted entry and exit. - **RFID Only Access:** This setting restricts access to RFID card scanning only, adding an extra layer of security by preventing barcode credentials from working, even if they match the AVI/FOB credential. This applies to all cardholders under the account. - **Pool Size Limit**: This setting is used to set the maximum number of parkers that an account can have in a garage at any given time. For example, if you check the "Pool Size Limit" box and enter "10" in the validation field, the account would only let a maximum of 10 parkers in the garage, even if the account has 100 cardholders. The 11th cardholder will be denied access and will be required to pull a ticket to enter the garage. - **Monthly Charge**: This field is for information and reporting purposes only. It is not a collection or billing feature. - **Restriction Type**: 3 options for account restriction are available: No restriction, Time Range restriction, and Max Time restriction. These options encompass all cardholders in the account and are different from the cardholder’s Access Level restrictions, which are exclusive to the cardholder. - **Max Time per Day**: Maximum parking time (in hours). - **Max Time Per Use**: Maximum parking uses for the account. If checking the box to activate this feature, a drop-down will show the Overage Enforcement Mechanism with three options for enforcing measurements: None, Promo Code, and Rate Sheet. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXertipi8MQCIMhNrWlcYbMF1o8_WT8HKegfgagmQtGH4fwaSY-g_iMzguAKlCxboR4SAiJP7d0cPXPmClWjNkwCUaTPVHRcbN9g0biPP8MLDRilox7wf0TEhh8OnNUs1HRgCgxS40Ft10E74P52V4uJDWSI?key=mcwKBb3FAPHMZZkMldxmPA) - **Restriction Violations**: These options manage violations by billing the entire session or only the excess time starting from the violation. - **Barcode Pattern Matching**: Deprecated field. - **Barcode Regular Expression**: Deprecated field. - **Allow Paris Access**: Allows access to the Paris integration. Be aware, that this one-way integration overwrites any info created in Parkonect since all monthly information is managed through the Paris software, rendering Parkonect to only show information imported from Paris. - **Paris Account Number**: Account number field for Paris Integration. - **Enable Auto Logout**: Check to activate the Auto Logout setting. For locations supporting only 1 device or no kiosk. Systems logs out parker a certain time after entry. - **Auto Log Minutes**: Set minutes for the system to log the parker out in the Enable Auto Logout setting. ### Lot Options ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXec_H3D_CHKzIJ0cTR6KeePdmlr8rcpeST4ax768IFcVdasskoouN_O7h6E6r-Qkn0F0djvajisoCwSkPLOOGAtJHRB4uL9ArG1nN_4vmOi5Is0h6WGEfGZoAsD9NUsFs4o_5rJwhOO5RF9V7K0b4bi_TYy?key=mcwKBb3FAPHMZZkMldxmPA) - **Nested Account**: Check the box if the account will have access to nested areas. - **Primary Lot:**Select the primary lot from the drop-down if available. - **Secondary Lot**: Select the secondary lot from the dropdown if available. - **Enforce lot full to access secondary**: If marked, the account can only have access to the secondary lot when no parking spaces from the primary lot are available. - **Access all lots (no lot full)**: Access to all lots will be granted, regardless of any lot being full. - **Access all lots (Enforce lot full)**: Access to all lots will be granted, except when a lot is full. - **Access only primary lot**: The account will only have access to the primary lot. - **Access only secondary lot**: The account will only have access to the secondary lot. ## Add Parkers (Cardholders) 1. To add a parker, select the **account** > **Edit Cardholders**>**Add New Parker** on the next page. ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60001874086/original/i2znGaWhx0UE-BRRVRORzXv5u_apdUtsjg.png?1582149461) ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60001874129/original/kVvup_NK74dhtLG_MBeuN67w-Pdf9uTrhQ.png?1582149491) ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60001874142/original/XHx9iZ8DGs2NEx5Z5mog9fHt5vgKcpLOSQ.png?1582149518) ### Cardholder Information ![](https://qa.flashparking.com/wp-content/uploads/2023/07/monthly-parker-PK-.png) - Enter **First/Last Name** - Enter **barcode** (can be alphanumeric) - Ensure **Active** is checked to activate parker's access - **Neutral State**: If the parker is already in the garage, this ensures they can use the credential at the exit on first use. - Use the **Starting Date** to delay access and the **Expiration Date** to set an end date if known. - Enter the license plate for LPR credentials. Each parker can have up to 10 plates. See **Monthly Learning Mode** for alternative plate capture methods. - **Email** or **iPhone / Android**: - **Access Level**: Parker Restrictions - see [**Monthly Access Levels**](https://qa.flashparking.com/docs/parkonect-monthly-access-levels/) for more details. ### Add Additional Credentials ![](https://qa.flashparking.com/wp-content/uploads/2023/07/PK-Add-Credential.png) Additional monthly credentials can be added using the **Add Credential** tool. All added credentials appear in the adjacent **Credentials** section, where they can also be deleted. ## Create Pass To print or email the parker’s barcode credential, select **Create Pass** to generate it. ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60001874210/original/l3WPV5wFeWl1e_PJnOK-1IkhXVKZIqVbaQ.png?1582149629) **Note**: You must first save the new parker information for the **Create Pass** button to appear. - A monthly parker’s pass consists of the account prefix followed by the barcode entered in the **Barcode** field when adding or editing cardholders. - For example, cardholder John Wick’s credential is **"m208281234"**, where **"m20828"** is the account prefix for **Hot Topic**, and **"1234"** is the barcode. The Parkonect hardware reads this full credential as a QR code.  ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60001874296/original/WLy4CNjcG9psXPOwUaRyVDtzFWPrEwxhfA.png?1582149747) ## Deleting Accounts [Click here to know more about How to Delete Monthly accounts or Cardholders.](https://qa.flashparking.com/docs/parkonect-how-to-delete-monthly-accounts/)