---
title: "Parkonect: How to Recover Your Password"
description: "**Instructions on how to recover your password:** 1. **Go to [secure.parkonect.com](https://secure.parkonect.com/)** 2. **Click on \"Forgot Password\" link.** ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60000919172/original/PIF6te8EKfwtzDTQ9hutTwv2-im2p4_nTg.png?1580424250) 3. **On the next screen enter your email address and click the red \"Recover Password\" button.** ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60000919209/original/QG6UHvlIMOCMvuoB3Ba1JhGjFJEUyXUB4Q.png?1580424313) 4. **You will now see the…"
url: "https://qa.flashparking.com/docs/parkonect-how-to-recover-your-password/"
updated: "2023-07-24"
category: Parkonect / Parkonect FAQs
---

# Parkonect: How to Recover Your Password

**Instructions on how to recover your password:**

1. **Go to [secure.parkonect.com](https://secure.parkonect.com/)**
2. **Click on "Forgot Password" link.**

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60000919172/original/PIF6te8EKfwtzDTQ9hutTwv2-im2p4_nTg.png?1580424250)

3. **On the next screen enter your email address and click the red "Recover Password" button.**

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60000919209/original/QG6UHvlIMOCMvuoB3Ba1JhGjFJEUyXUB4Q.png?1580424313)

4. **You will now see the following screen indicating that "An email has been sent to you that **

5. **includes instructions on resetting your password.**

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60000919294/original/JMi9_mvKPHU7W1xfuNQwmfzX_9ZoSidv6g.png?1580424524)

6. **At this time please log in to your email account and follow the instructions/links. **

**Please let us know if you have any questions or concerns regarding your username/password.**