--- title: "Parkonect: PrePay at Entry" description: "**PrePay at Entry Mode configures entry kiosks to collect payment from transient parkers at the time of entry.** This mode is typically used for events or situations where a flat rate is charged up front, ensuring all parkers pay before…" url: "https://qa.flashparking.com/docs/parkonect-prepay-at-entry/" updated: "2026-01-08" category: Parkonect / Parkonect Transient / Rate Management --- # Parkonect: PrePay at Entry **PrePay at Entry Mode configures entry kiosks to collect payment from transient parkers at the time of entry.** This mode is typically used for events or situations where a flat rate is charged up front, ensuring all parkers pay before entering the facility. Important PrePay Mode is not compatible with Express Pay locations. ## Required Equipment - Requires firmware version K2_3.11.00-2_26-Jan-2021 - K2 for Gen2 Touchscreen terminals, V1 and V2 for Gen1 terminals ## Implementation ### Configuration **Required Modules** - Event PrePay Mode - Parking Cashier (to print barcode on ticket dispensed) **All entry terminals need to be power cycled after module activation.** ### **Rate**Setup Navigate to the Rate Sheets to create a new rate. - Garage > **Garage Settings**> **Rates** tab > Add New Rate Sheet 1. Enter Rate Sheet Name 2. Set Start and End minutes 3. Set Rate Amount - PrePay charges the *first rate band* from the selected rate sheet. - **Example**: If the sheet has `0–60 min = $1` and `60 min–24 hours = $10` - PrePay will only charge **$1**. - **Best Practice:** Create a flat 24-hour rate to avoid confusion. ![](https://qa.flashparking.com/wp-content/uploads/2023/07/Rate-Detail--1024x562.png) If the location always operates in PrePay Mode, set the rate as the **Default Rate Sheet**. ![](https://qa.flashparking.com/wp-content/uploads/2023/07/image-95-1024x648.png) ### Schedule PrePay Mode ![image.png](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60054832417/original/23c941l5oTIA7D0X9LbMwdfxBLT89zMtvQ.png?1646422650) 1. Go to **Garage Rate Calendar**. - Select **Event PrePay Mode Default** for a recurring weekly event or - Select **Event PrePay Mode Exception** for a one-time event. 2. **Enter Event Details** - Prepay Rate - Day - Start Time and End Time: End time, the rate will switch back to the default rate. - Expiration (when the Overage rate sheet will begin charging) 3. Click **Add** to save. - The scheduled event will appear on the calendar. ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623457/original/irYLOLI_QRtb19xWJ6f1ffwd9LNgsPXE7w.png?1618322451) ## PrePay FAQs ### What’s the difference between PrePay default and exception? A default rate sheet will be applied weekly, on the same day and time each week. An exception is for a one-time occurrence on the calendar. ### How do I set my end time after midnight? Two separate events must be created. For example, if you want your event Start Time to be Thursday, 5 pm, and Event End Time to be Friday, 2 am, with an exit by 5 pm Friday, two events must be created. - Event A: Start time Thursday 5 pm, end time 11:59 pm, out by time 5 pm (next day flag checked). - Event B: Start time Friday 12 am, End time 2 am, and exit by 5 pm. ### Can validations be used on prepay? Yes, % off validations and $ off validations can be used if the “Allow with Event PrePay Mode” is selected on the Validation Details. ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623450/original/dyNWxVIKcS91s5k7SACq2Te_Cn8FSqlrcg.png?1618322451) ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623452/original/zbyxUFsBGfZUSVa4JbzWXKofq1LNEhrVvA.png?1618322451) ### How do you edit the screen messaging? Be sure to adjust the “Welcome Entry” section, specifically the “Garage Name Header” under the **Touch Screen Messages** tab once you select the Lane(s) for Gen2 Terminals. ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623454/original/Z50abpg9Vh5ypytTNMfjpawlZ-pA-6xlMw.png?1618322451) ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623451/original/NxVJ1e63d_KkMBt-es3xOpqjpFXqFFco1Q.png?1618322451) ### What error codes can we expect on the screen? If someone tries to scan the barcode on the prepaid entry ticket they just purchased: - “Barcode Already Check In. No Re-entry Allowed. Please Try Again or Press Call Button.”  - “Bad Credit Card Read” Please swipe your card again, making sure the stripe is up.”  - "Sorry access denied. Please press call button" for ex when parkers are denied while early entry at prepay is active, as would be the case for a restricted monthly parker outside their allowed timeframe. **Reporting Options?** Please note the introduction of the new Parker Type: **PrePayAtEntry** ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623458/original/6GYW16eBLXed5M56QyFbyzAjXLPZNM-Pjw.png?1618322452) ### **Prepay event report** PrePaid at Entry Summary Report! Details different PrePay at Entry events, even those that have 0 transactions.  Data points: - Start in/end time and out by time - Price - Number entries - Number of overages - Event Rate Sheet - Overage Rate Sheet Look for open ticket reports and closed ticket reports. Should be considered a closed ticket. Closed system in ticket means it's exited, so it should show as an open ticket until they leave, and then once they leave, it’s marked as closed. ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623459/original/CCQIsT0cHtgPlACvDQzz_TBUF_zZmptxPg.png?1618322452) ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60028623463/original/-MJcOXELQDyuqy8fjYC4S7oR99BXKKaGFg.png?1618322453) **How does it work when "on" for:** - **Monthlies - Monthlies are still allowed to enter.** - **Presales - Presales are still allowed to enter.** - **Validations - Dollar off and percent off validations are allowed.**