---
title: "Parkonect: What kind of paper rolls do I need to order?"
description: Depending on your location, you will have either a Sysparc or Hengstler printer. Sysparc is only in our Gen 1 units though yours may have been converted to Hengstler. Hengstler is generally in our Gen 2 units (touchscreen). Please see…
url: "https://qa.flashparking.com/docs/parkonect-what-kind-of-paper-rolls-do-i-need-to-order/"
updated: "2024-08-06"
category: Parkonect / Parkonect Hardware Troubleshooting
---

# Parkonect: What kind of paper rolls do I need to order?

Depending on your location, you will have either a Sysparc or Hengstler printer. Sysparc is only in our Gen 1 units though yours may have been converted to Hengstler. Hengstler is generally in our Gen 2 units (touchscreen). Please see below for your unit.

Gen 1 Unit Below

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60070523427/original/5OCwow2n5ox0oln4cTIuxdTzIhz9jybRHQ.png?1662575138)

Gen 2 Unit Below

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60070523437/original/REM3dbnfX8Uk6bzALJv3hIjTktjWpveMNA.png?1662575162)

Gen 2 paper (Hengstler) is on the left and has a smaller center core. Gen 1 paper (Sysparc) is on the right.

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60070523615/original/xJ-mN55mgj_uT4pV9WlkxD78tZDHFEoLPw.jpg?1662575377)

## Orders

Flash will sell them by boxes on emergency basis only. We always ask customers to order from Street and Lot directly, see below ordering form. 12 rolls come in a box, and please reach out to your sales manager for pricing.

Fill out this order form and submit to [printing@streetandlot.com](mailto:printing@streetandlot.com). Please cc [support@parkonect.com](mailto:support@parkonect.com) when you send this email off. Note: SL-P950 paper is for most Gen 1 units (Sysparc Printer) - these have large, cardboard cores. SL-P620 paper is for all Gen 2 units and Gen 1 units that have a Hengstler Printer and have smaller, plastic cores.

 [SL-P620 Spitter Ticket Order Form (New Tickets - Hengstler Printer)](https://qa.flashparking.com/wp-content/uploads/2023/07/SL-P620-Spitter-Ticket-Order-Form-New-Tickets-Hengstler-Printer.docx)[Download](https://qa.flashparking.com/wp-content/uploads/2023/07/SL-P620-Spitter-Ticket-Order-Form-New-Tickets-Hengstler-Printer.docx)