Yes. In Flash PARCS, a Non-Burnable Coupon can be converted into a reusable QR code. You can set a maximum number of uses and define the applicable logical zone where the discount applies.

Yes, if using Nested Enforcement for transients can you charge a user an additional fee for parking in a specific parking area (e.g., VIP or premium zones) and the updated rate can be paid via Express Pay.

Yes, but the license plate must set as required for all Reservation providers. If an license plate is not added to the reservation and the parker is also an autopay user, they could be doubled-charged.

Yes, Express Pay provides a digital ticket with a QR code that can be scanned on a door reader for access. If utilizing Hybrid or Free Flow mode with Parkonect, and choose not to sign up for Express Pay, the POF allows you to look up your License Plate for payment.

Yes! Express Pay provides a digital ticket via SMS and there’s a link to apply a discount. Both Flash PARCS and Parkonect Validation and coupon barcodes can be scanned to apply a discount. 

Key Difference: DTC vs. Express Pay

DTC:

• User scans the QR code on their paper ticket.
• Payment is completed before exit (LPR not required).
• Driver receives a digital ticket QR code, and must exit before the grace period.
• At exit, driver scans either the digital ticket or the original paper ticket.
• DTC supports Apply/Google Pay for stored cards.

Express Pay:

• Relies on LPR for entry/exit.
• Session can start anytime; payment is auto-processed at exit.
• Supports plate enrollment for autopay.
• Express Pay does not support Apple/Google Pay for stored cards.

Yes. A digital receipt is sent to the email address associated with your Express Pay account.

No. Express Pay registration does not offer the option to add a credit card via Apple/Google/Samsung Pay.

If the payment method on file is declined, the driver receives an automatic SMS notifying them of the failed payment. The message includes a link to update the payment method and pay the outstanding balance.

For Auto-Pay users, entry gates will still vend on their next visit to an Express Pay garage. However, they will receive an automatic SMS stating that a session could not be started. To begin a new session, they must manually update their payment method.

Express Pay cannot be used again until the outstanding balance is resolved.

They can follow the original SMS registration link or log into their ParkWhiz account to update vehicle or payment info.

Almost! Session Cancellation is currently in bet a with ParkWhiz development. Once released (ETA Sept 2025), users will have the option to cancel the Express Pay session, which unlinks the transient ticket from their Express Pay account.

When using a rental or temporary vehicle, the Express Pay enrollment process allows you to mark the license plate as temporary. Temporary plates are not added to the ParkWhiz account.

No. The rate is assigned based on the entry ticket and Express Pay users will receive the active rate at the facility.

Yes. In Flash PARCS, Express Pay can be configured for certain Logical Zones while others remain standard. Campus Mode is supported in Looker reporting, unless the Logical Zones require separate merchant accounts.

No. Express Pay is configured at the location level and can’t be disabled for specific lanes. Just not installing LPR on specific lanes would bypass the use of Express Pay.

If the new car isn’t registered with Express Pay, the system won’t recognize it, and a session won’t start. You’ll need to pay manually at the exit or register the new vehicle.

Yes, you can have multiple license plates listed on your ParkWhiz account enrolled in autopay, but an Express Pay user can only have one open session at a time.

Offsite registration isn’t supported by ParkWhiz, to register or start an Express Pay session, the parker must first enter the garage and have their license plate captured by LPR.

Offsite registration is supported through the ParkMobile app “Camera Parking” feature.

Yes, and no. Gates will vend for autopay users, but SMS notifications and the ability to match a session may not occur until the PARCS system is able to re-establish a connection to the Flash or Parkonect Server.

No. Flex Operating Modes –Full Control, Hybrid, and Free Flow are only available with Parkonect.

Hybrid and Free Flow allow the entry gate to automatically vend on a successful LPR read, so drivers skip kiosk interaction. The license plate read serves as the “ticket,” removing the need to press a button or pull a ticket at entry.

Full Control keeps gates down at entry and requires kiosk interaction, except for registered Auto-Pay users who still receive an automatic vend. At exit, gates vend automatically for both Auto-Pay and one-time Express Pay users.

Flash PARCS by default functions exclusively in Full Control mode and doesn’t offer the option to switch to other modes.

No, we are only implementing Express Pay with Vision.

No. Gates are always required.

No, new signs will need to be created with new beacon QR Codes.