Parkonect: Monthly Flex Pass

CPQ	N/A
Requirements	-Super Admin to enable module
Limitations	No payment options available in Parkonect system
Marketing	N/A
L&D

The Monthly Flex Pass is a configurable access option in Parkonect designed for commuters who no longer follow a traditional 5‑day workweek and need more flexible parking. Instead of paying for unlimited monthly access, a parker purchases a set number of uses within a calendar month, usually at a lower cost than a standard monthly permit.

Once the pass is configured in Parkonect, each entry or in/out cycle deducts from the allotted number of uses. Operators can define how those uses are calculated—either per entry or per 24‑hour in/out period and whether the 24‑hour use window resets on a fixed time (e.g., 4 AM) or upon each entry.

Some important operational details:

• Calendar month reset: Uses do not roll over to the next month, and mid‑stay month transitions will split uses appropriately.
• Payment is external: Parkonect tracks uses but does not process Flex Pass payments.
• Passback enforcement: Flex Pass holders cannot have concurrent active entries; passback must be enforced.
• Overages: If a parker exceeds their monthly uses or overstays beyond a defined use window, Parkonect calculates overage charges based on the entry timestamp and location rates.

Note

💳 Note: Flex Pass payments are handled outside of Parkonect. The system only tracks usage.

Configuration #

Step 1: Create a Flex Monthly Access Level #

1. Log in to the Parkonect Admin portal
2. Select Garage dropdown menu > Garage Settings
3. In the left-hand menu, select Monthly Access Levels.
4. Click Add Access Levels.

Field	Description
Code	The internal name for this Access Level.
Description	Optional, helps with searching/identifying the level later.
Active	Check to activate the Access Level
Restriction Type	Select FlexMonthly. (Required for Flex Pass functionality)
Number of Uses Per Month	Enter the total allowed uses per calendar month
Use Type	Single Use: Each entry = 1 use In/Out: Unlimited in/out within 24 hours = 1 use
Use Period Starts	Upon Entry: 24 hours starts at the time of entry. By Set Time: Set time defines the start of the use window (e.g., 4 AM). Helpful for overnight use control.

Step 3: Assign Access Level to a Monthly Account #

1. In the left menu, select Accounts.
2. Add a new account, or click Select on an existing account.
3. Add or edit cardholders as needed.
4. Assign the created Flex Monthly Access Level to the account (listed with internal code).
5. Click Save.

🚫 Reminder: Passback must be enforced. Flex Pass holders cannot use multiple entries at once. Only one entry per use is allowed.

Usage Rules & Overages #

• If a parker overstays their use window, the system will calculate overage charges based on the rate stamped at entry.
• If a use period ends and the parker is still onsite, the system deducts another use, if available.
• If no uses remain, a balance is due at exit.
• The system will allow re-entry even if payment was not made at exit.

Overage Examples #

1. Use Period Starts: 4 AM
   • Entry: 5 AM (Jan 1)
   • Exit: 6 AM (Jan 2)
   • 1 Use deducted (4 AM Jan 1–4 AM Jan 2).
   • Overage: 2 hours (4 AM–6 AM), charged at exit.
2. Use Period Starts: 5 AM
   • Entry: 4 AM (Jan 1)
   • Exit: 6 AM (Jan 2)
   • 2 Uses deducted (crosses into next period).
   • No balance due.
3. Use Period Starts: Upon Entry
   • Entry: 5 AM (Jan 1)
   • Exit: 6 AM (Jan 2)
   • 1 Use covers 24 hours (until 5 AM Jan 2).
   • Overage: 1 hour, charged at exit.

Calendar Month Calculations #

• Flex Pass Uses reset each calendar month.
• Unused uses do not roll over.
• If a stay crosses into a new month, uses are split between both months based on days.
• Uses are calculated based on entry time and length of stay.

Monthly Rollover Examples #

1. Parker A (10 Uses)
   • Entry: Jan 30
   • Exit: Feb 2
   • 3 Uses deducted from Jan, 2 Uses from Feb
   • Balance after exit: 8 Uses for Feb
   • Unused Jan uses do not roll over
2. Parker B (1 Use)
   • Entry: Jan 30
   • Exit: Feb 2
   • 1 Use from Jan, 1 Use from Feb
   • 2 additional days billed at transient rate
   • Balance after exit: 0 Uses for Feb

Reporting #

Flex Monthly Pass Usage Report #

Access in Reports > Monthly Reporting > Flex Monthly Pass Usage

Key Columns:

• Cardholder Name
• Barcode (Pass Number)
• Account Name
• Uses Allowed
• Uses Used
• Uses Available
• Monthly Applied (calendar month)

Note: Cardholder accounts only appear once a pass has been used.